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February 19, 2025

On-Call

🙋‍♀️ On-Call Readiness Reports

🙋‍♀️ On-Call Readiness Reports

Does your team know if everyone is actually set up for on-call before that first alert comes through? With On-Call Readiness, managers can finally confirm who on their team is prepared to respond—and who isn’t. Rootly’s On-Call Readiness report empowers enterprises to confidently deploy Rootly for on-call response, streamlining the process to reduce mean-time-to-acknowledge (MTTA) and elevate your product performance.

Why it matters
  • Confidence in Deployment: Know exactly when your staff is fully “on-call ready” to respond, letting you roll out Rootly’s paging and alerting capabilities with certainty.‍
  • Informed Configuration Management: Quickly see any missing or incomplete on-call settings, allowing you to easily guide team members through setup and ensure no one slips through the cracks.‍
  • Optimized Incident Response: By ensuring your engineers are fully prepared, you can minimize delays with deploying your on-call response processes, ultimately improving mean-time-to-acknowledge (MTTA) and overall service reliability.

🌝 New & Improved

🆕 Quickly edit your incident’s Slack incident channel naming convention in the Rootly dashboard.

🆕 Acknowledge your alerts directly in the push notification.

🐛 Team Admins are only able to reorder the Teams list based on their user permissions.

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🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

The New and Improved Home Dashboard

Guided Onboarding Flow for New Rootly Users

Fields List View and More UX Improvements for Forms & Form Fields

Bulk Actions for Incidents and Workflows

Share and Set Permissions for Rootly Metrics Dashboards

Bulk Edit Task and Follow-up Action Items

Create Fully Custom Slack Forms Using Our New Form Builder

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

Integrate with Multiple Instances of Jira and Confluence

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Customize Your Incident Overview Banner in Slack

Improved Confluence Retrospective Templates

Workflows Can Now Automatically Update Previously Posted Slack Messages

Automate Component Status Updates on Statuspage.io

Rootly Joins the Vendr+ Marketplace

Assign Multiple Users to the Same Incident Role

Incident Triage: Investigate Potential Incidents Faster