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February 19, 2025

On-Call

🙋‍♀️ On-Call Readiness Reports

🙋‍♀️ On-Call Readiness Reports

Does your team know if everyone is actually set up for on-call before that first alert comes through? With On-Call Readiness, managers can finally confirm who on their team is prepared to respond—and who isn’t. Rootly’s On-Call Readiness report empowers enterprises to confidently deploy Rootly for on-call response, streamlining the process to reduce mean-time-to-acknowledge (MTTA) and elevate your product performance.

Why it matters
  • Confidence in Deployment: Know exactly when your staff is fully “on-call ready” to respond, letting you roll out Rootly’s paging and alerting capabilities with certainty.‍
  • Informed Configuration Management: Quickly see any missing or incomplete on-call settings, allowing you to easily guide team members through setup and ensure no one slips through the cracks.‍
  • Optimized Incident Response: By ensuring your engineers are fully prepared, you can minimize delays with deploying your on-call response processes, ultimately improving mean-time-to-acknowledge (MTTA) and overall service reliability.

🌝 New & Improved

🆕 Quickly edit your incident’s Slack incident channel naming convention in the Rootly dashboard.

🆕 Acknowledge your alerts directly in the push notification.

🐛 Team Admins are only able to reorder the Teams list based on their user permissions.

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Sleuth Integration

Multi-Organization and Workspace Support

Webhooks

Rootly Rewind 2022

Trigger Workflow from Other Workflows

Send Threaded Slack Messages via Workflows

Autocomplete for Incident Variables

Playbook Tasks

Workflow Groups and Folders

Optionally Create Incident Slack Channels

Backfill and Import Past Incidents

Customizable Interactive Tutorials

Workflow Debugger

Required, Default, and Customizable Fields

Zapier Integration

Scheduled Maintenance

Branded Emails and Custom SMTP Server

🕵️On-Call Schedule Owners & Gap Finder

Incident Variable Explorer

Statuspage.io Integration - Component & Template Support

Sandbox Environments

Rollbar Integration

Beautiful Incident Timeline Pages

Manage Workflows via API, Terraform, and Pulumi

Customizable Incident Metrics