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May 16, 2024

On-Call

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

There are several ways our clean on-call scheduling UI makes it easy to manage and visualize your on-call schedules:
๐Ÿ–Œ๏ธ Color-coding by team member
๐Ÿ—“๏ธ View by day, week, or month
๐ŸŒŽ Switch between time zones with a dropdown
๐Ÿ—‚๏ธ Group schedules together in collapsible folders

Now, you can enjoy all of these options while viewing multiple schedules at once in a layered calendar view. Some use cases where this comes in handy:

  • Identify folks who may be on call for multiple schedules at the same time so you can better optimize your coverage
  • Stagger handoffs across schedules that interact with each other to avoid disrupting incident progress with multiple handoffs at once
  • Easily build shadowing schedules, pairing new responders with experienced responders on the same rotation

To organize and edit multiple schedules at once, head to On-Call > On-Call Schedules from the left side navigation menu and toggle View multiple Schedules to on. From there, you can use the checkbox on each schedule to add it to the calendar view.

Happy scheduling!

๐ŸŒ New & Improved

๐Ÿ†• Upgraded Rootly Terraform Provider to v2.1.0 with added workflow task resources.
๐Ÿ†• On-call shift reminders can now be configured so your on-call personnels are reminded in advance of their activity duty.
๐Ÿ’… On-Call rotations can now be configured with unique active time range on a per day basis.
๐Ÿ’… List Incidents API can now be used to filter for only private incidents.
๐Ÿ› Fixed missing unit of measurement in Slack for workflows with a configured time delay.
๐Ÿ› Fixed minor display issue on Incident Variable Explorer.

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๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿ“„ Dynamic Forms

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

โœ‰๏ธ Emails as an On-Call Alert Source

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿค Partial Shift Overrides in Rootly On-Call

๐Ÿ—๏ธ Terraform + API Support for Rootly On-Call

๐Ÿฆ‰ Rootly x Thena Integration

๐ŸŽฌ New Full Platform Tour on Rootly.com

๐Ÿ”ฆ Drop-down Search in Escalation Policy Builder

๐ŸฆŠ GitLab Integration

Update Custom Incident Fields Using Workflows

๐Ÿค– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

๐Ÿ“Š Dashboard Sharing Permissions

โœ๏ธ Customize Your Wordbank for Automatic Incident Title Generation

๐Ÿง  Smart Defaults for Jira

๐Ÿ”Œ The Rootly Plugin for Zendesk

๐Ÿช„ Rootly Retrospectives

โšก Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootlyโ€™s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows