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๐Ÿ‘ช SCIM (System for Cross-domain Identity Management)

SSO and SCIM goes together like peanut butter and jelly.

We are excited to introduce SCIM to continue solidifying Rootly as the most enterprise-ready incident management platform on the market.

SCIM ensures your user data is secure and automates the user identify lifecycle (e.g. automatic deprovisioning).

What can you do?

  • Provisioning - onboard all your users onto Rootly at once
  • Creation - automatically create users in Rootly when you create a new user in your identity provider (all are supported)
  • Deactivate - automatically remove users in Rootly when you delete a user in your identity provider

Does it work with any identify provider?

Yes! We are using SCIM 2.0 standard and compatible with any identity provider (Okta, Azure AD, Google, etc.)

Existing customers can try it today by visiting our Documentation.


๐ŸŒ New & Improved

  • ๐Ÿ†• Edit timestamps directly from Slack with /incident timestamp (e.g. Starting, Detected, Acknowledged, Mitigated, Resolved, etc)
  • ๐Ÿ†• Creating an incident from alerts that Rootly ingests now allow you to update incident details first instead of automatically declaring it
  • ๐Ÿ†• Ability to customize alert payload with custom incident copy and incident variables when you page from PagerDuty / Opsgenie
  • ๐Ÿ†• Services and Functionalities now support importing from Opsgenie
  • ๐Ÿ’… Multiple company email domains can be used in a single Rootly workspace
  • ๐Ÿ’… Postmortem custom fields are now separated by Rootly generated and external generated (e.g. Confluence, Google Docs)
  • ๐Ÿ’… Better support for organizations with multiple workspaces in how we handle cross-channel interactions
  • ๐Ÿ’… Changes and modifications to timestamps now show up in the incident timeline
  • ๐Ÿ› Fixed issue where pinning images to incident timeline from Slack occasionally did not work first try
  • ๐Ÿ› Fixed issue where the order of events on incident timeline were incorrect
  • ๐Ÿ› Fixed issue in Google Docs workflow task where selecting a drive folder did not populate
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โฒ๏ธ Acknowledge, Snooze, and Escalate Alerts

๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies