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April 13, 2022

Others

Automatically Schedule Postmortem Reviews

Automatically Schedule Postmortem Reviews

๐Ÿ“† Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

  • Supports Google Calendar
  • Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
  • Add permanent attendees (e.g. Infrastructure manager)
  • Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.


๐ŸŒ New & Improved

  • ๐Ÿ†• Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
  • ๐Ÿ†• Confluence uses the latest version called "new editor"
  • ๐Ÿ†• Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
  • ๐Ÿ’… Full sized image import in Google Doc postmortem timeline for any pinned item
  • ๐Ÿ’… Ability to unsubscribe from transactional incident update emails
  • ๐Ÿ’… New icon displayed next to major new features
  • ๐Ÿ’… Easily access Rootly's blog and changelog at the bottom of every weekly summary email to stay up to date
  • ๐Ÿ’… Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
  • ๐Ÿ’… If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
  • ๐Ÿ› Fixed issue related to postmortem timeline formatting on Confluence
  • ๐Ÿ› Fixed issue related to duplicate incidents being displayed on rare occasions
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โฒ๏ธ Acknowledge, Snooze, and Escalate Alerts

๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies