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March 13, 2022

Others

Bookmark Anything in Incident Slack Channel

Bookmark Anything in Incident Slack Channel

๐Ÿ”– Bookmark Anything in Incident Slack Channel

We are introducing a new Workflow that allows you to bookmark any link, integration, or resource to the incident Slack channel.

Customers can now append the most critical information at the top of incident channels making it immediately accessible.

Built on top of our Workflows engine, not only are there powerful defaults out of the box but can be customized to suit any organization.

  • Have different bookmarks for different types of incidents (e.g. Security playbook vs. Infrastructure playbook)
  • Specify Title, Link, and Emoji
  • Out of the box incident dashboard and relevant integrations are bookmarked

So, what can you bookmark automatically? Pretty much anything, here are a few examples.

  • Integrations (e.g. Jira issues, Zoom rooms, Confluence postmortems, PagerDuty on-call schedule, etc.)
  • Internal resources (e.g. Datadog dashboards, etc.)
  • Playbooks / Runbooks (e.g. Restarting the database, Cloud provider outage, etc.)
  • ...endless possibilities!


๐ŸŒ New & Improved

  • ๐Ÿ†• The Rootly team will be at SREcon San Francisco from March 14-16 at Booth 111, come say ๐Ÿ‘‹
  • ๐Ÿ†• Condition in Workflows to specify Test / Training incidents that enable ability to build customized training
  • ๐Ÿ’… Canceled incidents do not show up on Dashboard anymore
  • ๐Ÿ’… Revamped /incident update modal
  • ๐Ÿ’… Rootly.com is more mobile responsive and friendly
  • ๐Ÿ› Fixed issue where Rootly status page updates were formatted incorrectly
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โฒ๏ธ Acknowledge, Snooze, and Escalate Alerts

๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies