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Incident management insights, guides, and product updates from Rootly

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SRE vs. Platform Engineering: The Key Differences, Explained

SRE vs. Platform Engineering: The Key Differences, Explained

An overview of the similarities and differences between Site Reliability Engineering and Platform Engineering, including from a career perspective.

JP Cheung

JP Cheung

March 29, 2022
4 min read
What Does AIOps Mean for SREs? It’s Complicated.

What Does AIOps Mean for SREs? It’s Complicated.

AIOps can bring some value to SREs, but it’s important to maintain healthy perspective about the limitations of AIOps.

JJ Tang

JJ Tang

March 11, 2022
4 min read
What SREs Can Learn from Capt. Sully: When to Follow Playbooks

What SREs Can Learn from Capt. Sully: When to Follow Playbooks

Does it always make sense to stick to your playbooks? There’s no clear answer, but it’s still something you should think about.

Andre King

Andre King

March 4, 2022
6 min read
Why and How SREs Can Benefit from Feature Flags

Why and How SREs Can Benefit from Feature Flags

An overview of how SREs can benefit from feature flags to improve reliability.

Weihan Li

Weihan Li

February 18, 2022
4 min read
Top 9 Skills for SREs from ex-Instacart SRE

Top 9 Skills for SREs from ex-Instacart SRE

A list of the top nine SRE skills, from incident management, to cloud computing, to networking and beyond.

Quentin Rousseau

Quentin Rousseau

February 11, 2022
4 min read
Importance of Good Incident Communication

Importance of Good Incident Communication

From alerting to during to post incident, great communication is the key to effective incident response.

JJ Tang

JJ Tang

February 4, 2022
6 min read
Analyzing SRE Job Postings - From Amazon to Microsoft

Analyzing SRE Job Postings - From Amazon to Microsoft

An analysis of SRE job descriptions from 4 companies highlights what businesses actually expect SREs to do.

JP Cheung

JP Cheung

January 28, 2022
4 min read
A Primer on the History and Evolution of Incident Management to Today

A Primer on the History and Evolution of Incident Management to Today

Many of the concepts SREs take for granted about incident management originated with efforts to fight fires in California in the 1970s.

JJ Tang

JJ Tang

January 21, 2022
4 min read
Top 5 Incidents and Outages of 2021

Top 5 Incidents and Outages of 2021

An overview of major IT incidents and outages in 2021

Quentin Rousseau

Quentin Rousseau

January 14, 2022
4 min read