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JJ Tang

Podcast: Break Things on Purpose with Gremlin | Building Rootly with JJ Tang

Our co-founder JJ reflects on building the fastest-growing incident management platform and the surprising learnings.

JJ Tang

April 24, 2022

9 min read

What Does AIOps Mean for SREs? It’s Complicated.

AIOps can bring some value to SREs, but it’s important to maintain healthy perspective about the limitations of AIOps.

JJ Tang

March 11, 2022

4 min read

Importance of Good Incident Communication

From alerting to during to post incident, great communication is the key to effective incident response.

JJ Tang

February 4, 2022

6 min read

A Primer on the History and Evolution of Incident Management to Today

Many of the concepts SREs take for granted about incident management originated with efforts to fight fires in California in the 1970s.

JJ Tang

January 21, 2022

4 min read

A Site Reliability Engineer’s Guide to the Holiday Season

SREs face special challenges during the holidays. Here’s how to manage them.

JJ Tang

December 17, 2021

4 min read

Who Needs Site Reliability Engineers (SREs)?

Although every company can benefit from SREs, some need SREs more than others.

JJ Tang

December 3, 2021

4 min read

History of SRE: Why Google Invented the SRE Role

A history of Site Reliability Engineering from its origins at Google in 2003 to the present.

JJ Tang

November 19, 2021

5 min read

SLA vs. SLO vs. SLI: Understanding the Similarities and Differences

An explanation of the meaning of SLA, SLO and SLI, and how SREs should use each concept to manage reliability.

JJ Tang

November 5, 2021

4 min read

An Introduction to Incident Response Roles

Learn about the key roles within an incident response team, as well as optional incident roles you may not have thought about.

JJ Tang

October 22, 2021

5 min read

What SREs Can Learn from Facebook’s Largest Outage

An SRE’s analysis of the October 2021 Facebook outage.

JJ Tang

October 8, 2021

5 min read

What is an SRE?

A comprehensive definition of SREs and Site Reliability Engineering, including what SREs do and what makes SREs different from other roles.

JJ Tang

September 9, 2021

5 min read

Making Your On-call and Incident Management Program Stick

Maintenance of your incident management practice is as important as creation - find out what you can do to keep your engineering organization strong and consistent year over year.

JJ Tang

August 20, 2021

5 min read

How Clay Uses Rootly To Streamline Incident Management

JJ Tang

Podcast: Break Things on Purpose with Gremlin | Building Rootly with JJ Tang

What Does AIOps Mean for SREs? It’s Complicated.

Importance of Good Incident Communication

A Primer on the History and Evolution of Incident Management to Today

A Site Reliability Engineer’s Guide to the Holiday Season

Who Needs Site Reliability Engineers (SREs)?

History of SRE: Why Google Invented the SRE Role

SLA vs. SLO vs. SLI: Understanding the Similarities and Differences

An Introduction to Incident Response Roles

What SREs Can Learn from Facebook’s Largest Outage

What is an SRE?

Making Your On-call and Incident Management Program Stick

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